FAQs (Frequently Asked Questions)
How can I make a reservation for a villa? – Koh Samui villa rentals offer a diverse range of options to cater to different preferences. To facilitate the booking process, it is important to identify key considerations such as budget, group size, required bedrooms, and travel dates. By analyzing these factors, browsing through our online listings becomes more efficient, allowing you to filter out unsuitable villas. Advance booking enhances the chances of securing your preferred villa.
Once you have selected the ideal villa, you can proceed with the booking or seek further information by submitting inquiries. Our property specialists will review your queries and respond via email or phone.Upon finalizing your choice, a booking agreement containing payment instructions will be provided. Confirmation of your booking is guaranteed upon receipt of payment.
How can I ensure the security of my booking? – Villas in Koh Samui are typically managed by owners, their representatives, or leasing management companies. Guests are urged to verify the legitimacy of the individual or entity before making payments. For bookings through agents, confirming their authorization as representatives is crucial. Payment via credit card is a recommended method to ensure transaction security.
What is the price range of villa rentals in Koh Samui? – The price of Koh Samui villa rentals varies based on several factors, such as property size, bedroom count, location, amenities, and architectural design. Seasonal rates fluctuate, with different pricing for low, high, and peak seasons. Additionally, the number of guests and length of stay influence the nightly villa rates. Extended stays often result in discounted pricing offers.
Do villas provide staff services, and are they included in the rate? – Most villas in Koh Samui, particularly luxury properties, offer a dedicated staff comprising a villa manager, chef, concierge, and housekeeping team, usually included in the published rates. Additional services like butlers, drivers, and massage therapists may be available for an extra fee. Guests are encouraged to inquire with agents or villa specialists regarding included services and discuss any additional requirements.
Are airport transfers included? – Complimentary round-trip airport transfers are commonly offered, especially for luxury holiday rentals.
Are meals included? – While some villas offer complimentary breakfast, additional meals and beverages are usually not covered in the nightly rates. Guests can choose to shop for ingredients themselves or request the villa staff to arrange purchases for a service fee, usually around 20% of the total cost. The villa’s chef will prepare meals at no extra charge.
